Mirror Images Salon is a team environment and customer satisfaction is our priority. Our goal is to give you the best customer experience from start to finish, and for you to walk out the door 100% satisfied with your service.
If for any reason you are unsatisfied with the services provided, or simply need a quick fix, we would like the opportunity to have you come back into the salon to have the services redone complimentary.
- When returning for a redo service please contact the salon....
- Within 1 week for any Haircut/waxing service
- Within 2 weeks for any Color/Highlight/Perm/Smoothing treatment service.
- Redo services will be scheduled with your original service provider whenever possible, but if you prefer someone new please let us know at the time of scheduling
- Please understand that the redo guarantee does not apply if you decide to completely change the original look given from the original appointment
- Mirror Images Salon carries the most advanced professional products lines. Our recommendations are based on our experience and what we feel would work best for your needs.
- If for any reason you are dissatisfied with your retail purchase, you may bring back your product for an Exchange or store credit within 14 days of purchase date.
You may want to switch to a different Mirror Images Salon Team stylist based on a variety of reasons- schedules, prices, or sometimes to get a different perspective. Please feel free to ask us for a referral to another in-house service provider. All stylists are very supportive of one another, so there is never a concern about hurting someone's feelings. We keep detailed records on your service history and color formulas, and everyone has access to this information.